Phone: 800-387-8850 (Toll Free within North America)
1-416-322-1034 (Direct Dial from overseas)
Fax: 800-665-4432
Email: info@goway.com
Our hours of operation are:
Monday - Friday: 9am - 9pm EST
Saturday: 10am - 6pm EST
Sunday: CLOSED
Note: If our North American offices are closed (including weekends and holidays), our main Goway phone lines will play a "we are closed" recording. In an emergency, keep listening, as it also gives you the option to reach our After-Hours Helpline.
Customer Service Inquiries
Rest assured, if you encounter an emergency situation, we and our teams on the ground will be available to assist you 24/7/365, getting you back on your way. Just email us at customerservice@goway.com.
In an emergency, you can also contact our Client Experience team via WhatsApp or SMS.
SMS: 416-322-7921
WhatsApp: 416-322-2621