My Wishlist
1.800.557.2841or Contact Your Travel Advisor
Aerial view of Florence, Italy
Home/About Us/Our Policies

Our Policies

Aerial view of Florence, Italy
Explore Our PoliciesClose
Looking out over Cape Town, South Africa

Consumer Protection Plans

When the unthinkable happens, you’re covered by Goway’s various consumer protection plans and programs across Canada and the United States. Rest easy when your travel.

Read More
Hieroglyphics on a tomb in Luxor

Terms and Conditions

It’s never fun reading the fine print, but we’ve got the full legal details of booking with Goway that will keep you informed and offer you peace of mind.

Read More
View to a pagoda in Kyoto, Japan

Privacy Policy

Your data is safe with us whether you’re browsing our website or subscribing to our newsletters. Keep informed about how Goway uses your data and protects your privacy.

Read More
Backpacking

Commitment to Accessibility

We strive to provide a website that is accessible for travellers from all walks of life. Learn more about the steps we’re actively taking to help share our love of travel with as wide a community as possible.

Read More

What do Goway's travellers say?

turkey
Had a great experience booking a trip…
Had a great experience booking a trip to Dubai and Maldives for a group of 14!! There were no issues and we had a great time. The communication of the Goway team is top notch. I worked with Taha Colombowala.
Sophia
South America trip with Goway
We used Goway for a short trip to South America. It was arranged easily and the details of the trip went well for our family of three. For simple trips we usually book things ourselves and are fine doing that in North America and Europe. When we have gone further, the value in a travel agency is in linking and arranging keys details in a trustworthy manner. In this trip we had a guide in each of two South American locations that were arranged by Goway. This went well and having this set up in advance gave peace of mind during the trip. Choosing the itinerary and hotels was also helped by the suggested items from Goway. We trust with our experience that we'll have a good outcome on trips such as this. The two private guides were helpful and nice to connect with.
Mark Fritz
Ireland tour
I visited Ireland in September 2025. The trip was amazing and the second time I’ve booked with Goway travel. Well organized, we hit all the best sites and some we wouldn’t have known about without Goway’s expertise. Our agent. Farnaz Bagheri was professional , knowledgeable and very helpful during planning and when we had questions while travelling. Wonderful experience - highly recommend Farnaz and Goway
K. Kane customer
Women Take Dubai 2025 with Goway
As a TA, I had the task to prepare a trip to Dubai for 32 women. I have been working with Nerea at Goway to work out all of the details on the trip. Nerea was very professional and helped bring my vision to reality with her expertise. Upon arrival in Dubai, we were greeted by Ali our tour guide for the week. Ali was the best!! Ali was very knowledgeable and extended patience and care for such a large group of women. He ensured that we all felt safe and his hospitality was second to none. I will be conducting group trips to Dubai in the future and look forward to working with both Nerea and Ali again.
Deborah Miller-Ashmead
EXCEPTIONAL SERVICE
I am a travel agent with more than 34 years of experience. I must admit I have never booked Patagonia. I was lucky enough to deal with Osvaldo Gonzalez. Ozzie was exceptional with his knowledge of Patagonia. It was a complicated itinerary since many of the lodges were sold out. He kept in contact with me and my client (who happened to be on a trip to Switzerland when booking this trip). He communicated with us both (even with the time change) and put an amazing itinerary together. He was in constant contact with his agents in Chile and it was incredibly challenging since it was a holiday. He consistently worked on this until the client was satisfied and once the itinerary came together client deposited the trip immediately. I hope I get to work with him again.
Careen Sullivan

Unlock more by subscribing to our newsletter

With our newsletter, you’ll get access to regular communications that inspire you and help you explore the world your way
Exclusive Savings
Insider Benefits
Trending Stories
Newsletter signup visual
Follow Us On
Contact UsCustomer ServiceGeneral Inquiries
As seen on
Travel + LeisureAfarForbesSmithsonian
BC Reg. #833-0; TICO Reg. #1543989; CST #2070685-20Offices located in CA, US, AUS© Copyright 2025. Goway Travel