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Consumer Protection Plans

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Protection in the USAProtection in CanadaOther Memberships

USA Consumer Protection

For your financial comfort in the USA, Goway, as an Active Member of the United States Tour Operators Association (USTOA), is required to post $1, 000, 000 with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Plan, the advance payments of Goway customers in the unlikely event of Goway's bankruptcy or insolvency. This plan is endorsed by the American Society of Travel Advisors (ASTA) of which Goway Travel is a member.

Goway is also a member of ASTA's elite TOP (Tour Operator Program). The TOP logo symbolizes Goway's standing as a blue-chip tour company that has met the stringent membership criteria.

As well, Goway is an active member of the National Tour Association (NTA) the leading business-building association for travel professionals in the USA.

Goway's California Seller of Travel number is 2016613-20. Registration as a seller of travel does not constitute approval by the State of California.

What do Goway's travellers say?

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Alaska Trip
Our agent, Karen Lorrata put together a seamless trip. It was wonderful. Planes, trains, buses, pickups, shuttles, hotels, and excursions were all great. The fjords boat cruise from Seward was fantastic. Thank you Karen.
Mark Betts
A for sure MUST!
We planned a trip to celebrate our 25th wedding annivsary and decided to go to Thailand. We did not know where to start since we had never been to Asia. After running a web search and comparing tour guide companies, we went with Goaway Travel. What can I say, if I could give Harpreet a 20 star rating, I would. Our travel specialist listened to what was important to us on our trip and made it happen. We wanted to experience 4 top destinations and added another short trip and it was as easy as ordering from a menu. They made it happen and the cost was very well worth it. We plan on going next year to another great destination which will be new to us and we will for sure, without a doubt go with Harpreet. Thank you for an amazing experience, it was truly a trip to remember. We love Goaway Travel, you will too.
Michelle Clyde, Realtor
Exceeded every expectation
We were impressed with the quality of every aspect of our recent trip coordinated and conducted by Goway Travel. Since we were adding a complex multi-location tour that began before, and continued after an Antarctic cruise, a simple 'out of the catalog' tour needed to be modified. Goway coordinated every aspect so the experience was seamless and spot on. In addition, the local guides coordinated by Goway were hands down the best local guides we have experienced in more than 30 years of international travel. Between Goway and our travel agent, we were kept well informed in advance of the vacation and were comfortable with the level of hands-on support we would receive and the latitude to leverage 'on our own' time to maximize our vacation. The local guides went out of their way to accommodate desired adjustments we 'discovered' while on our vacation (for example.."Hey, as long as we are in Argentina, maybe we should catch a Tango show...") With this experience, Goway has become our first choice in local travel coordination.
Krauss Construction
Bucket List Trip
Our Circle Newfoundland and Labrador small group tour was fabulous. Everything went so smoothly- no glitches whatsoever. Ruth Leonty was the Goway agent who dealt with us . She was great organizing transfers and extra nights both in Halifax and St. John's. Some of the days were long, but we saw so much and learned so much that we have no complaints. Every day was a new adventure. We loved the boat tours- saw whales, iceberg remnants and our favourite- the puffins. L'Anse aux Meadows and Gros Morne National Park were amazing and so interesting. Just driving across the province was a thrill as there would be a beautiful vista around nearly every corner. What a beautiful country we live in! Also had a wonderful driver and a very knowledgeable guide. We highly recommend Goway and this particular tour.
WAYNE
Tahiti, New Zealand, and Australia--a Dream Come True
I heartily endorse everything positive others have said about Goway Travel. We just returned from a lifetime bucket list trip to Tahiti, New Zealand, and Australia. Kimberly Brown was our travel specialist and our experience could not have been better, virtually perfect. Our hotels were convenient to our sights, timing and transfers were punctual, all city and excursion guides were exceptional and personable, and each day brought new joys. Exceeded our fondest hopes and dreams.
Rich and Roxie Tenaglia

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