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Sustainability

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We’re Committed to a More Sustainable World of Travel

Guided by what matters to our team members, our travellers, and communities around the world, Goway is embracing responsible travel as a core aspect of our business.

In 2025, we launched a five-year, phased sustainability roadmap. To start, we are building strong internal foundations: developing policies, auditing products, and implementing reporting tools to track our emissions and guide future reductions. Over the coming years, we will progressively advance toward transparent measurement, accelerate action through decarbonization and supplier engagement, and scale successful initiatives across operations, supply chains, and customer experiences.

We know sustainability is a journey, not a destination—this roadmap represents our progress, as we continue learning and improving.

We are a family-owned business, and we think in generations. Sustainability isn’t just part of our strategy—it’s part of our responsibility to ensure future generations can continue to explore the world as we know it. 

Our Vision: 

To be the leader in customized travel experiences for Globetrotters, and to build a sustainable legacy for future generations.

It’s about creating journeys that leave travelers in awe, while also leaving the world better than we found it. 

Our Mission: 

To design customized travel experiences that reflect our passion and commitment to excellence—delighting our customers, fostering trusted partnerships, and practicing responsible tourism that protects wildlife, the planet, and supports local communities.

We’re redefining leadership in travel to mean more than innovation — it means ensuring that the people, places, and wildlife that inspire us are preserved for the future. 

Basket weaving, thailand

Consider Your Impact When You Travel

Travel has the power to create positive change when done thoughtfully. Our Good Traveller Guide offers simple, practical ways to make a difference - from supporting local communities and protecting wildlife to reducing your environmental impact. Together, we can ensure every journey helps the places and people we visit thrive.

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Xugana Activities

Explore Our Corporate Policies

At Goway, we believe travel should have a positive impact on people, places, and wildlife. Learn more about our commitments - including our Animal Welfare Policy, Partner Guide, and Anti-Slavery Policy - by visiting our Sustainability Policies page.

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Soneva Fushi Gardens

Share Your Feedback

We welcome your questions, comments, and ideas related to Goway’s sustainability journey. Whether it’s feedback on our policies, responsible travel practices, or partnership opportunities, we’d love to hear from you.

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ExcellentBased on 5,316 Reviews
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Our experience was amazing! The booking process went great. We just had to pack our clothes and everything else was taken care of thanks to Goway Travel… Lori Mezzomo!!! Lori was fantastic. Everything from flights to transfers to excursions was perfect! Can’t wait to go back and i would definitely use Goway Travel again!!!Marie Idol
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Maria Spitman provided exemplary service to us! Her expertise, attention to detail, timely replies and kindness were unmatched. We will definitely recommend her to others who we know are considering travel to Asia. Alice Staniforth
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Michael Keon and his crew did a fine job coordinating our trip to Turkey. His contact in Turkey, Mr. Omer was in contact with us almost daily reminding us of our schedule and pick up info. He was terrific. Very informative and insightful guides. And large comfortable vehicles on every trip. Awesome trip. Tom and Sharon Tom and Sharon, Toronto, Canada
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We loved the trip itinerary and everything was organized so well! Lori was always very responsive and answered our questions promptly. Thank you for an amazing trip!Jelena Poprzen
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As a travel advisor, I recently booked a group of clients on a Goway tour in China following their paddleboat competition, and I couldn’t be happier with the experience. Christine and Tanya in the groups department were incredibly helpful and made the entire process seamless. Their support was greatly appreciated! The feedback from my clients was overwhelmingly positive, with particular praise for the local tour guides, who helped make the trip so memorable. Everyone had a wonderful time. Thank you, Christine, Tanya, and the Goway team, for taking such great care of my clients. I would happily recommend Goway and look forward to working with them again!customer
Verified
I wanna start off by saying that Farnaz our agent was excellent!!! she planned the whole experience from start to finish. We did not have to worry about one thing the entire trip. All the hotels were great. Our transfers from hotels to fairies to airports were all available and always on time. The excursions she planned for us were all top-notch. I was a little skeptical, but just finding GOWAY online stumbling across it. But I’m so glad I made the choice to use them. I hope they definitely using the company again and especially our agent Farnaz!!! Thank you do mych for a wonderful experience! Catherine
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Our goal for this trip was a stress free honeymoon where we did not have to think about anything! Goway made that successful. Everything was planned and ready for us. We just had to show up. Brooke recommended fantastic accommodations that were in great locations, clean and comfortable. The tours were took with Thompson's Africa were incredible as well. Brooke was helpful throughout the entire booking process & we wouldn't have had such an incredible experience without her. We really loved our South African holiday and hope to travel there or other locations again with Goway.Taylor
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October 9, 2026, was our 50th wedding anniversary. To celebrate, I wanted to take my bride to Europe for 50 days. Also, other than the flight over, I wanted to make the trip by train. I contacted Farnaz at Goway. The trip we planned ultimately extended to 60 days. It was absolutely flawless. We had great hotels, great tours. Even though this trip was complex and had a lot of moving parts, there were no problems. Farnaz and the folks at Goway done a great job. I highly recommend them and will definitely use them on any future tripsDaniel Graff
Verified
We had a fabulous Croatia vacation with a cruise from Dubrovnik to Split, followed by land tours on Split and Opatija. Lodging was always comfortable and conveniently located. Tours and activities were perfectly suited to our interests. We have used GoWay for 2 vacations and are currently working on another. Karen
Verified
We would like to thank our travel specialist, Bijal for all the planning and coordinating that was done to make our Tanzania trip as spectacular as it was from start to finish! Everything went so smoothly from our transfers, to our accommodations, to all of our tours! The people we came into contact with were exemplary! There were so many highlights on our trip from the animal sightings, to the balloon flight and champagne breakfast, to all the incredible scenery. Our accommodations were stunning! The level of service was remarkable and the locations were beyond our expectations. To think we would be having dinner and seeing the zebras and the elephants in the distance was amazing! Our tour guide/driver was very knowledgeable, friendly, passionate and had a keen eye for spotting animals in the distance. He made sure that we saw all the animals that we had hoped to see. it was truly a pleasure to spend the week with him. Thank you again to Bijal for all the work in making this once in a lifetime trip so exceptional!! We look forward to having Bijal help us plan our future trips.The Chadwicks and Williams
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