After I realized that I wanted to be in the travel industry, I studied Travel & Tourism and obtained a diploma. I have been in the travel Industry since 2009. I have worked and gained experiences in several areas. I have managed quite a few departments: air, groups, and FIT with a wholesale tour operator. I covered mostly all destinations with my previous work experience. I was also a travel agent for a couple of years, which I truly enjoyed doing. Dealing with both direct clients and travel agents, I have learned to understand both sides. I love planning vacations and finding out all the bits and pieces to make it the best experience ever. Experiencing and collecting memories is far more important than collecting material things. Visiting new and different destinations gives me a sense of contentment.
Marielle Mantele
Fun Facts
Every night at the Trevi Fountain, about 3,000 euros are swept up from the bottom. The money gets donated to charity.
Favourite Quote
"Travelling is not something you are good at. It is something you do. Like breathing." – Gayle Foreman
Favourite Travel Memory
My very first solo travel to Tokyo at 18 years old. It was at that time I knew what I wanted to do in life.
ExcellentBased on 5,244 ReviewsIsabella Luu made the arrangements for our trip to Scotland and all aspects of the trip and stay were excellent. Our assistance at the airports were very good as all were alerted to our needs. Our ride services were excellent. Isabella was always available to answer any questions that we had in a knowledgable and prompt manner, which is always very important to me.Audrey HenryHad an excellent tour of Australia, thanks to our travel specialist Katie Stephenson. She was patient as we kept modifying our plans. Got support from Goway and Katie when there was a need to rebook a tour midway through, all handled easily by Goway.Ron PrestonWe went on a highly customized comprehensive (though quick tour) of England and a bit of Scotland through Goway. Ingrid Aird did an amazing job of planning and arranging every detail with her deep experience, insight, thoughtfulness and creativity, tuning into the needs of each traveler; and she did so even though our decision to travel was rather spontaneous and last minute! Our family had the best time! We look forward to working with Ingrid and Goway again!Vilja BreilingWe used Goway to put together an itinerary for East Africa , and Zanzibar . Everything was great and went smoothly DawnI can't tell you enough how much I love to work with Callie. She is a life saver and I love how attentive she is. Every time I give her an itinerary for a client- she really knocks it out of the park with the proposal. If there are any issues- she is on it right away. Her work ethic is outstanding.Michelle LabarcaI had the pleasure of working with Amelia on a booking for a family of 4 to Tokyo, Kyoto and Osaka. She executed everything perfectly, was attentive to needs and the family was over the top happy with their vacation. She was quick to answer questions and provide helpful feedback. Highly recommended!Jessie WilliamsWe were trying to navigate Swiss Travel Center to book a 10 day train trip through Switzerland. It was exactly what we wanted but navigating their site was extremely difficult for us. Goway Travel picked up on our plight and put us in contact with Jacqueline Fagooli, one of their agents. From there on everything was so smooth. Their efficiency, communication, and thoroughness were beyond our expectations. The trip was fabulous and kudos to Jacqueline and Goway for their help in making it so.Carolyn McCormackThe destination specialist I've worked with (Kim Rawlings) has provided exceptional service. She is very knowledgeable of her region and everything they have to offer. She is very prompt in her communication and follow-up. She listens and is very attentive to my client's needs and wants. Kim's personality makes one feel like they've known each other for years.
If GoWay had a customer service model, Kim is it.T. Jackson, Tribe Trek TravelWe had a wonderful and amazing two weeks in North-West Scotland. Shoutout to Jacqueline at Goway Toronto and the driver/guides with Rabbie's minibus tours (Stefan and Willie). Well-chosen hotels and no worries with dietary requirements; every detail was taken care of. Thank you!
Ben DaubeKatie was professional, extremely responsive, and very welcoming to work with! We appreciate the recommendations, thoughtful edits, and the expertise. Would definitely recommend Goway travel and working with their team.Parking.com Customer
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